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Paypal upgrade to premium faultExpand / Collapse
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Posted 7th March 2007 11:55Post #16564
 

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Hi,

I paid for a premium gameshadow account and selected Crashday as my free game! The problem seems that paypal has recieved payment and yet my account still hasnt been upgraded... please help me!!!

Thanks

Posted 7th March 2007 12:15Post #16567
 

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Hi

Can you send an email to support (@) gameshadow (dot) com detailing the paypal transaction code, your registered email address and your GameShadow code.

Much more secure

Ta


Tenacious | GameShadow Forum Moderator






Posted 7th March 2007 12:37Post #16568
 

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ok.... sent it the message but the problem is... i didnt get a premium account code sent to me!
Posted 7th March 2007 14:27Post #16570
 

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Hello Bielbo, don't worry, we've got the email and we will fix it for you this afternoon!

Regards,

Tony

Posted 7th March 2007 14:29Post #16571
 

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Thanks tony
Posted 7th March 2007 16:19Post #16573
 

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Hey Tony,

how long will it take to get my account sorted.... it still hasnt been changed
Posted 7th March 2007 18:49Post #16574
 

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Should be by now? you sure you haven't had the email? I've seen it go out!

TT

Posted 7th March 2007 19:39Post #16575
 

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Check that your spam filter hasn't shunted the GameShadow email from Tony into the Junk Mail


Tenacious | GameShadow Forum Moderator






Posted 8th March 2007 08:05Post #16578
 

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Hey tony,

I got the e-mail.... i'd like to thank you and everyone that helped with this problem!

Just have a question though... is there a section of gameshadow that lists all the premium downloads... that would be a great addition if there isn't a premium section... or... If the premium downloads are mixed with the standard downloads then how do i recognise them?

Thanks
Posted 15th July 2007 00:05Post #16976
 

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Sorry to resurect this thread but it seems the same thing has happened to me.  I found this thread, did what this guy did and....nothing.  Not even an automated reply saying someone will get back to me soon.  Been a paying member since August, 2003.  Let my subscription lapse because I had Vista and Gameshadow wasn't compliant.  Fired it back up, paid thru paypal and still no love.  Sent email to support (@) gameshadow (dot) net on Wednesday, July 11th.  Sent the first one on  Monday, July 9th but without the details in this thread.  Please advise.
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